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RATS BD
Platform · 3 modules

Hospitality

Linen that disappears, amenities used by people who did not pay, assets nobody logs.

Hospitality environment in Bangladesh
The market

What we actually
see on site

Hotels lose money in small, constant, unglamorous ways — a dozen towels a week, a gym used by non-residents, a banquet projector that was definitely returned. None of it is dramatic enough to trigger a project on its own, which is exactly why it accumulates.

Four and five-star capacity is expanding in Dhaka, Cox's Bazar and Chattogram.

Operational leakage in linen and amenities is widely acknowledged and rarely measured.

PMS and BMS integration is central to every buying decision — the property will not run a second, disconnected system.

Who signs

  • General Manager and Operations Director
  • Executive Housekeeper, who owns linen and carts
  • IT, who own the PMS relationship
  • Finance, who see the replacement cost

What gets in the way

  • PMS and BMS integration varies property to property — connector coverage is the deciding factor
  • Housekeeping process adherence determines whether the data is worth anything
  • Guest-facing friction is unacceptable; a tap that fails once is a complaint
Where it goes

The read points

Every device reports independently to one platform. Nothing depends on the device next to it, which is why a site can start with one read point and add the rest later.

  1. ReceptionKey encoder
  2. Guest roomsDoor readers
  3. Gym / pool / spaTurnstile reader
  4. LaundryLinen tag portal
  5. Service corridorCart + asset tags
  6. Banquet storeHandheld audit
  7. All report to the RATS Core RFID Platform
Typical hospitality read points. Exact placement is set by the site survey — this is a pattern, not a plan.
The problem

What it costs
today

Linen loss, amenity leakage, and guest experiences that reset to zero at every touchpoint.

Linen loss
30–50% lower
Amenity leakage
25–40% lower
Room access failures
<0.5% reissued/week
Asset readiness
Audited, not assumed
Deployment

Built for
here

What changes when this is deployed in Bangladesh rather than lifted from a vendor datasheet written somewhere else.

  • 01Connectors for the PMS platforms common across the region
  • 02Mobile-first housekeeping workflows — the cart, not the desk
  • 03Laundry-grade tags rated for the wash cycles these properties actually run
  • 04Frictionless tap points at amenities, with a documented failure path
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