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RATS BD
Healthcare & Pharma · Module 05

Laboratory Sample Tracking & Chain of Custody

Every custody transition logged from collection to report, so a missing sample has a last known holder.

Overview

The problem it solves

A lost sample means a patient gets stuck twice and a result arrives a day late. The lab usually cannot say where it went, because custody was never recorded — only collection and receipt.

Between the ward and the analyser a sample passes through several pairs of hands and at least one transport leg, and in most labs none of those transitions are logged. When something goes missing, the investigation is a series of questions nobody can answer precisely.

Tagging the tube or the rack and reading at each transition builds custody as the sample moves. Collection, transport handover, lab intake, analysis, storage — each is an event with a time and a holder. That turns a lost sample from a mystery into a lookup, and produces the auditable custody record that accreditation increasingly asks for.

Laboratory Sample Tracking & Chain of Custody in use at a site in Bangladesh
How it runs

The workflow

Four steps, in this order. A step out of sequence is a broken process, not a variation.

  1. 01

    Collect

    The tube or rack is tagged at collection and bound to the patient identifier and the requested tests.

  2. 02

    Transport

    Handover between ward, porter and lab is read at each transition, so custody is never inferred.

  3. 03

    Process

    Lab intake and analysis stages are logged at the bench, linking the sample to the run and the operator.

  4. 04

    Store and report

    Storage location is recorded for retrieval and retention; the result posts against the same identifier.

Architecture

What it is
made of

Four layers, in the order data moves: a tag is read, the read becomes an event, a rule decides what it means, and a business system acts on it.

  1. 01

    Tags

    What carries the identity

    • HF or UHF tube collar labels
    • Rack-level tags for batch transport
    • Cryo-rated tags for frozen storage
  2. 02

    Readers & edge

    What turns presence into an event

    • Bench readers at intake and analysis
    • Portals at lab and transport boundaries
    • Handhelds for storage retrieval
  3. 03

    Platform

    What decides what the event means

    • Custody ledger with holder and timestamp
    • Sample-to-test linkage
    • Storage location index
    • Turnaround and exception reporting
  4. 04

    Integrations

    What acts on the decision

    • LIMS
    • HIS
    • Order entry
Components

What we supply

  • 01

    Tube collar label

    A tag small enough to wrap a sample tube without obscuring the fill line or the barcode already on it. Print-and-encode quality control matters more here than anywhere else in the portfolio, because a mis-encoded sample is a clinical risk.

    • Wrap-around collar format
    • HF or UHF per lab environment
    • Print-encode with verification
    • Cryo-rated variants available
  • 02

    Bench reader

    Reads a full rack at once at intake, so a delivery of forty tubes is booked in as one action instead of forty.

    • Rack-level batch read
    • Bench-top footprint
    • Cleanable laboratory housing
    • LIMS integration on read
Outcomes

What to expect

Ranges, not single flattering figures. Baselines are captured for four to eight weeks before a pilot starts, so the delta is measured rather than claimed.

Custody gaps
Eliminated by design
Lost samples
Last holder known
Intake time
Rack, not tube
Turnaround
Measured per stage
Before you commit

What to plan for

Every module has a failure mode. These are the ones that actually bite on this one, and what we do about them — because finding out later costs more than knowing now.

Small-label handling is genuinely fiddly, and an encoding error on a sample is a clinical risk rather than an inventory one.
Careful HF versus UHF selection for the specific lab environment, print-and-encode with read-back verification at the point of application, and barcode retained alongside as the fallback identity.
Connects to

Your existing systems

  • LIMS
  • HIS

Where it earns its keep

  • Diagnostic labs with multi-site sample collection
  • Hospitals where samples are lost between ward and lab
  • Laboratories under accreditation pressure to evidence custody
Scope a pilot
Questions

Before you
buy

The things operations directors actually ask on the first call.

HF or UHF for sample tubes?

It depends on the bench environment and how close tubes sit to each other. UHF reads a whole rack at once but is more prone to reading the rack next door; HF is deliberate and short-range. We test on your actual racks rather than assume.

Do we drop barcodes?

No. Barcode stays as the fallback identity. In a clinical setting you keep a second, independent way to identify a sample — redundancy is the point.

Can it track frozen storage?

Yes, with cryo-rated tags. Standard adhesive labels fail at freezer temperatures, so storage tagging is specified separately from collection tagging.

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